About Velocity Host

Established in 2007, VH supplies clever online business solutions to SMB’s and retailers. In our first 12 months of "Like any other new business there were many hurdles to overcome" operation we discovered that getting into web hosting wasn't all it was cracked up to be. Like any other new business there were many hurdles to overcome with keeping a track of re-occurring billing, provisioning of services and client support and it became that the majority of our time was taken up just operating on a day to day level for our clients. It may sound familiar - We spent all of our time working IN the business and not ON the business. We thought there must be a better way and from that realised we could offer a better way for our clients too.

After months of research into the various packages available on the market and what other web hosting providers weren’t offering there seemed to be only one logical solution to the challenge and that was to automate every process we could and systematise as many aspects of the business as possible.

We soon discovered Parallels who have the best designed billing and automation packages available in the industry. They We very quickly understood why there were no other systems like this available to resellers.provide a high level of support and the right tools needed to systematise our business model to become more profitable. But all of this came at a very steep price and we very quickly understood why there were no other systems like this available to resellers. The outlay and infrastructure required to deploy these systems were vastly greater than the profit margin for the majority of resellers.

Needless to say seeing an opportunity to be the first dedicated reseller ‘facilitator’ in Australia, we took the plunge Seeing an opportunity to be the first dedicated reseller ‘facilitator’ in Australiaand became a Parallels Partner in 2008 to establish one of the first deployments of its kind for PBAS - Parallels Business Automation Standard in Australia. Partnering with Parallels allowed us to automate reoccurring billing, payment processing, service provisioning for shared hosting, domain name registration, VPS - Virtual Private Servers and many more products and services and offer these same products to Resellers for very little to no outlay on hardware or software.

Responding to market need we evolved from selling solutions directly to SMB’s to today providing state of the art Internet services specifically tailored to our Partners & Resellers in a dedicated B2B (“Business to Business”) environment focusing on product innovation, customer service, support and services automation. No other provider offers our range of products and services, guaranteed.

Over the last 3 years VH has added more partnerships to our line-up including Microsoft, VMWare, Interspire, Ashay’s & Help deliver the products and services resellers need to be able to compete in the marketplaceQuest to help deliver the products and services resellers need to be able to compete in the marketplace against some of the bigger providers. All of this and a hands on approach to personalised service has made VH one of the leading innovators in the Australian Cloud Services industry specifically dedicated to helping resellers and partners B2B.

Is your Hosting Provider furnishing you with end-to-end Solutions?

The majority of hosting providers don’t provide an end-to-end business solution for you their resellers. All clients are Resellers are left to piece together solutions with little or no help from providerstreated the same whether you’re a home user needing a basic website or a business that has specific needs and requirements for a successful streamlined operation.

Resellers are left to piece together solutions with little or no help from providers apart from a link to some potential billing software or a referral to a piece of add-on software that doesn’t integrate with the rest of your operating software. Inevitably you’re left with a clunky jigsaw of systems.

The Challenge for Resellers

Archaic Billing Software

The process for Resellers start out by being manually provisioned with little or no automation of services meaning Consider how much of your working week is chewed up by this flood of mundane tasks.everything from sale-to-invoice-to-payment-to-delivery of the product is completed manually. Break it down and consider how many steps you need to complete for each sale and how many books or systems you need to utilise.

Does this sound familiar...You’ve talked through your offerings with your customer and get the go ahead. You invoice with one system, chase payment either via email or telephone, receive payment and reconcile bank accounts, manually provision the services (eg. hosting), and then manually deliver the account via email to the customer with their login and user instructions. Then when renewal becomes due go through the whole manual billing process once again. If you have more than a handful of clients you’re spending too much time on these processes. Consider how much of your working week is chewed up by this flood of mundane tasks.

If Hosting, Domains and Cloud Services are not your core business or if it is and you dream of having the time to be able to streamline your own back-of-house systems and capture more revenue from your customers, VH has the solution.

The Current Product & Services Jigsaw

Resellers wanting to offer a range of products and services are faced with the growing problem of having not only their own, but their clients’ systems scattered across different products in an ad-hoc fashion to meet their needs.

Think of what you currently need to do to be able to offer potential new products and services to your customers:

1. Make deals with potential partners to secure small if any discounts on products and services and in most cases these partnerships have a dollar figure or minimum spend attached.
2. Initial outlay on hardware and software for the new product.
3. Hardware, Software and service provisioning costs.
4. Support for your new product.
5. Marketing and promotions costs.

These are just some of the things that you need to do to successfully deploy and offer a new product and the outlay involved in such projects is large.

With systems that are either outdated or inflexible, offering additional products and services to your customers becomes costly or unmanageable.Offering additional products and services to your customers becomes costly or unmanageable There is also the dilemma of who would support these systems if and when they eventually did come together. The wonderful idea of capturing more revenue from existing customers then becomes unprofitable and the dream becomes a nightmare.

The VH Solution

End-to-End Automation

VH has forged partnerships with the industry’s leading providers in Services provisioning, Billing automation, These seamless solutions allow our resellers to provide industry leading products and services without any capital outlay.Virtualisation technologies & Hosting platforms to bring together a suite of solutions under one banner to automate the entire process so that these tasks are seamless for our Partners & Resellers. These seamless solutions allow our resellers to provide industry leading products and services without any capital outlay.

Bring new products onboard to increase revenue without the need to develop or incorporate systems or incur any capital outlay on hardware. We are a company that has done the legwork for you and offer the best products from the best partners in the Industry and can offer it completely streamlined end-to-end.

Offer your clients Microsoft, Parallels, VMWare, Interspire, Ahsays, Quest and many more without the need to do any of the Invoice, automate and process everything from our systems letting you focus wholeheartedly on generating sales.aforementioned steps to get to market. Leverage our partnerships, use supplied marketing material (or rebrand as your own), invoice, automate and process everything from our systems letting you focus wholeheartedly on generating sales.

In our private cloud environment VH is able to offer our customers advanced services and support that they have not yet received from other providers in the industry.

Our Products & Services:

The Future:

VH is constantly working with our Partners & Resellers to deliver solutions that not only increase customer spend and retention but bring innovation to their current working environments.

Our primary focus is to help our Partners and Resellers run more profitable businesses by supplying solutions that help them grow efficiently and support their growing needs.

Gerardo Altman
Managing Director

Mission Statement:

Nurture your Dreams, Support your Vision and Grow your Reality. Velocity.

Nurture - your dreams of a brighter future in the freedom of your own business.

Support - your vision by working with you to create a business that reflects your goals & dreams.

Grow - your business through smarter, more efficient, user friendly systems helping bring customers to your door.