Businesses are funny things. The more you put into them the more you get out of them, but not at first. It’s like bringing up kids. Anyone who has had children or still has them can relate. Like children, businesses start off small and defenceless requiring a lot of your time, energy and care but after a while they begin to stand on their own two feet and can do some tasks without you as you implement systems (Rules). They go through a steep learning curve. Unfortunately some less experienced business owners are like teenagers or even young adults thinking that they already know everything there is to know about what they are doing and where they are going, failing to heed important information (perspective information from) from sources that have already made these mistakes and have learnt from experience what the best step forward might be.
Having owned and operated six small businesses in my time I can tell you from experience that doing everything yourself isn’t all it’s cracked up to be. You are the accountant, the marketing & PR person, Sales, IT, Admin and tired wearer of any other hat that you might find needed in your office. Trying to do everything myself led to many problems that I inevitably needed to fix which resulted in taking up much needed time that could have, would have and should have, gone elsewhere.
No matter which business I was in inevitably I ended up with the same answer to the question: What was really our core business? The answer is 1st and foremost is generating and converting leads (Sales), the 2nd is looking after customers (Service).
Without these two very important focuses your business is doomed to fail. No matter how good you are at fixing, building, cleaning, designing or any myriad of other skills, if you own your own business, you need Sales & Service.
How many leads have you been given only to lose their details on a piece of paper somewhere, forgotten appointments or misplaced crucial customer information that could have helped you close a deal? Having 5 – 10 different systems (or none at all) to track your leads and requests just leaves you in a mess and ill prepared to really shine.
I eventually discovered a more organised, flexible way to keep track of our business leads and marketing making it easier not only for myself but for all our staff, increasing all facets of our Sales & Service abilities.
We could track a lead from conception to close, improving our conversion rates while making our potential or current customer extremely happy with our service showing our company is on top of things.
Doesn’t it feel nice when you call a service provider and they know exactly who you are, what service you’ve received in the past, who from their company has had contact with you, and can make you feel like a valued client? It’s personalised and it works!
Don’t rely on your Sales & Service team to find time to get organised. Give them a proven system that keeps a track of every crucial lead and customer contact.
There are always better ways of doing things. Systems to streamline the way your business operates and software that can change the way your business performs as a whole.
Velocity offers a host of Software As A Service (SaaS) aplications for Small Business ranging from hosted through to Microsoft CRM, SugarCRM (Customer Relationship Management software). Get your Sales & Service team equipped with the tools they need to manage, follow up and convert perspective leads.
SugarCRM allows for this type of focus and tracking. Sugar allows you to:
- Focus on your core business
- Track and organise referrals and sales leads
- Improve your businesses’ sales conversions
- Gain visibility on your sales people’s performance
- Personalise the experience your customers receive, and
- Give you back precious time.
Try our hosted SugarCRM today and close more sales tomorrow!
Try the online demo today by clicking on this SugerCRM link.
User: Demo
Password: Demo
Featured Product:
Hosted Sugar CRM:
SugarCRM Community Edition enables organisations to efficiently organise, populate, and maintain information on all aspects of their customer relationships. It provides integrated management of corporate information on customer accounts and contacts, sales leads and opportunities, plus activities such as calls, meetings, and assigned tasks. The system seamlessly blends all of the functionality required to manage information on many aspects of your business into an intuitive and user-friendly graphical interface.
For $32.95 per month + $44 Setup fee you can have access to one of the world’s leading CRM packages. Sugar.com.au
- 800 MB Storage
- 10 GB Data Transfer
- Unlimited Email Accounts
- WEB MAIL
- 5 Sub Domains
- DR Web Anti Virus
- Plesk Control Panel
- 24/7 Hosting Support
- Server Side Backups
- SiteBuilder Basic
- 1 MySQL Database
- Connectors to External Data Sources. LinkedIn, Hoover’s, Jigsaw, Zoominfo & Crunchbase
- Sugar Feed enables users to be informed as soon as a user creates a new
- contact, lead, opportunity, or case. (Read More)
- Manage Activities
- Manage the Calendar
- Create and Manage Tasks
- Create Calls and Meetings
- Create and Manage Address Book and Mailing Lists
- Contacts
- Tasks
- Meetings
Sales:
- Create and Manage Leads
- Convert Leads
- Create and Manage Opportunities
Marketing:
- Create Email Templates
- Create Target Lists and Targets
- Create and Embed Tracker URLs
- Create an Email Campaign
- Manage Campaigns
We are so confident in our product and the results SugerCRM can bring to your business we are offering a 30 Day FREE trial of Sugar so you can have some hands on experience.
Click here to be taken to our site and set up an account today.
Select SugarCRM form the Value Add-ons Menu portion of your shopping cart. then continue with your purchase.
If you need more information or help please email sales@velocityhost.com.au
Gerardo Altman
Solutions Consultant
Velocity Host.
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