SmarterTrack 3.x is a robust support Help Desk, Ticket System, Live Chat, Cost Analysis, Data Mining, Knowledge Base, Reporting, and Analytics software application through an elegant web interface.

The Event-driven architecture available within SmarterTrack provides the flexibility to automate functions such as a Live Chat Invite System, dynamic SLA policies, and more through the use of Notifications and Actions.

SmarterTrack's AJAX Web interface brings the performance of a desktop application to the Web. Run stand-alone or integrate with your existing customer database to provide a complete Customer Service Software solution.

Support Center is powerful and easy-to-use helpdesk and customer support software that allows you to take control of your company inbox, and productively handle interactions between you and your clients.

A savvy web based helpdesk software solution, with intuitive AJAX based interface and with a less is more. approach. Support Center 1.0 is AJAX, PHP / MySQL helpdesk software for small to mid-sizes businesses.

It provides organizations with ability to set up centralized email management and support ticket system for communication with customers. Along with all the important features, easy learning curve and fast and easy to use AJAX interface, it makes addressing customer questions quick and painless.

Features: very fast - hcl tends to be faster then many other live help systems due to it's "slim and trim" philosophy; co-browse/co-forms allow you to see what the user is doing, while they are doing it; unlimited departments; unlimited operators; remote operation, no need for multiple scripts for multiple sites.

ScrewTurn Wiki is a fast, powerful and simple ASP.NET wiki engine, installs in a matter of minutes and it's available in different packages, fitting every need. It's even free and opensource.

Owl is a multi user document repository (knowledgebase) system written in PHP4 for publishing files/documents onto the web for a corporation, small business, group of people, or just for yourself.