Velocity Host is an Australian-based Cloud Computing provider specialising in services for Resellers and B2Bs. We believe Australian businesses should have access to local, reliable, and affordable cloud solutions and support.
1. WE SPECIALISE IN SUPPLYING B2B & RESELLERS
Our products and services are designed with Resellers and B2B’s in mind so you can take advantage of technologies that may normally be out of reach.
2. WE ONLY PARTNER WITH THE BEST TECHNOLOGY VENDORS IN THE INDUSTRY
(VH) has done all the hard work for you by partnering with the best technology vendors in the industry: Billing & Automation, Virtualisation, eCommerce, Disaster Recovery and many more, so that you can take advantage of all these vendors in one place.
3. ’ALWAYS ONLINE’ SUPPORT
We never close. 24/ 7 Technical Support available via VH “Online Chat”, Ticket & Phone systems with guaranteed SLA (Service Level Agreements). You can’t get better than that.
4. MULTIPLE LEVELS OF COMMUNICATION
Are you’re currently enduring an information black hole from your provider? Problems getting the information you need? VH have designed our systems around multiple client communication channels. Phone, Email, Knowledge Base, Support Suite, Live Chat, Blog, Twitter, and FaceBook. All of these systems are designed to engage, inform, teach and update. We’re dedicated to keeping our clients informed.
5. IT’S OUR OWN PRIVATE CLOUD
Built on Parallels technology, we can deliver a host of Cloud Computing solutions to meet almost any budget and complexity including OS & Hardware Virtualisation, Hosted Applications, Hosting Control Panels, Virtual Desktops + more.
6. YOUR TEAM OF CERTIFIED PROFESSIONALS
All VH staff are certified in our chosen technologies and are proficient in Microsoft, Linux, Networking and are all practicing IT professionals with a range of interchangeable skills to benefit our clients.
7. A WEALTH OF KNOWLEDGE
Knowledge is best when shared. Our team frequently post to FaceBook, Twitter & our Blog sharing a wealth of knowledge on the Cloud. We also repost beneficial information from other sources to give you an even greater breadth of knowledge.
8. TOTAL TRANSPARENCY
Transparency is a core value and a foundation of our service. We are very open with our communications and keep you in constant awareness of the happenings of your services.
9. YOUR SUCCESS IS OUR SUCCESS
At VH our focus is trained on helping provide the best solutions to streamline and support your business. When you’re doing well and benefiting from our service, we’re doing our job.
10. PERSONALISED SERVICE IS THE KEY
Priding ourselves on outstanding customer service, our support is renowned. Clients deal directly with their own Australian dedicated Account Manager that can assist with any aspect of your cloud services.
11. WE LOVE WHAT WE DO
At VH we love what we do. Our dedicated team of professionals can’t wait to engage, teach and inspire our clients to get the best out of their Cloud environment. We’re proudly Australian owned and operated.